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While waiting:
Make sure you enter a correct User ID. The User ID that has been provided to you by the bank you can find in the e-banking service contract;
Please try to remember your password in case you are logging in with SMS Code. If you don‘t remember your password, please try to log in using other login tools such as Smart-ID or M-signature.
The allowed number of failed login attempts is limited – 4 additional times are permitted. Your account will stay inactive for 30 minutes after a failed login attempt.
In case you exceed the maximum number of failed logins, your e-banking account will be automatically blocked.
Have questions?
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What tools can I use to connect to the Internet bank?
What should I do if I‘m having trouble logging in to my e-banking account?
How to regain access to your e-banking account once it is temporarily blocked?
How to regain access to your e-banking account once it is blocked?
What additional features can I use with the Internet bank?
What payments can I make via Internet bank?
What can I do with deposit agreements via Internet bank?
What can I do with loan agreements via Internet bank?
What can I do with e-banking contracts via Internet bank?
Transaction limit – what is it?
Where can I check transaction limits that apply to my accounts?
Can I change the applicable transaction limits?
What if I need the limits to be higher than the maximum permitted transaction limits?